Terms and Conditions:

Introduction

These Terms and Conditions apply to all hiking and guided tour services provided by Walk and Fork Ltd (“we,” “our,” or “us”). By booking a tour or hike with us, you (“the client”) agree to the following:

1. Bookings & Group Size

- Our services are designed for small corporate groups and family groups.

- Our services include travel, guided walking and itinerary planning and bookings. 

- Food and drinks are not included and must be settled directly with the relevant restaurant and or cafes.

- Bookings must be made in advance and are subject to availability.

- A booking is confirmed only upon receipt of full payment or a deposit, as specified at time of booking.

2. Weather Policy

- All hikes and tours will go ahead regardless of weather conditions, except in the case of:

- Prevalent snow and ice making routes unsafe.

- A Met Office weather warning (Yellow, Amber, or Red) affecting the area of the hike.

- In such cases, we will offer to reschedule the tour or issue a credit for a future date.

3. Safety and Risk Management

- A qualified Lowland Leader will guide all hikes.

- Guides are trained in Outdoor First Aid and carry appropriate safety and communication equipment.

- Dynamic risk assessments are carried out before and during each event.

- Clients must follow the instructions of the guide at all times.

- Participation is at your own risk. Hiking involves inherent risks including injury or adverse weather.

4. Fitness & Suitability

- Clients must ensure they are physically capable of participating in the tour and have the prescribed equipment with them for the tour

- Clients must ensure they are prepared with the prescribed equipment and clothing

- Any relevant medical conditions or mobility issues must be disclosed in advance.

- In addition, any alergies must be disclosed upfront and to the relevant restaurant

5. Insurance

Walk and Fork Ltd is fully insured for:

- Public Liability

- Professional Liability

- Employers’ Liability

- Clients are encouraged to obtain personal travel or activity insurance.

6. Cancellations & Refunds

- Client Cancellations:

- >14 days before event: Full refund (minus admin fee if applicable)

- 7–14 days: 50% refund

- <7 days: No refund

- to be adjusted specific to any restaurant deposits and specific third party terms and conditions

- Company Cancellations:

- If we cancel due to safety or illness, a full refund or reschedule will be offered.

7. Conduct & Responsibilities

- Clients must behave respectfully and responsibly.

- Abuse, intoxication, or dangerous behavior may result in removal without refund.

- Children must be supervised by a responsible adult.

8. Liability Disclaimer

- Walk and Fork Ltd is not responsible for loss, damage, or injury unless due to proven negligence.

- Clients are responsible for personal belongings and equipment.

9. Waiver and Release of Liability

By participating in activities with Walk and Fork Ltd, you agree to:

- Acknowledge and accept inherent risks (e.g., slips, terrain hazards, weather).

- Voluntarily assume all risks.

- Waive and release Walk and Fork Ltd from liability for injury or damage.

- Not bring legal claims unless due to gross negligence.

- Accept terms on behalf of others in your booking.

- You may be required to sign a printed version of this waiver.

10. Data & Privacy

- Personal information is used solely for operational purposes and GDPR compliance.

11. Governing Law

- These terms are governed by the laws of England and Wales.

Contact Information:

Walk and Fork Ltd

📧 info@walk-and-fork.com

📞 07725 160449

🌐 www.walk-and-fork.com

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